Travel & Tourism
Explore Flint & Genesee, Genesee County’s convention and visitors bureau, worked diligently to bring new events and visitors to the region in 2023. In addition to partnering with staple events like The Ally Challenge presented by McLaren, Back to the Bricks, Gus Macker 3 on 3 Basketball Tournament, HAP Crim Festival of Races, and the Vehicle City Gridiron Classic, the team secured and supported multiple new events for the region. These included, for example, the Mott Lake Regatta, Wings Over Flint Airshow, Region 3 Kennedy Center American College Theater Festival, and the Midwest Open Geocaching Adventure competition. Group business secured by Explore Flint & Genesee resulted in an estimated economic impact of $12 million.
Meanwhile, as Explore Flint & Genesee worked to boost travel to the region, the division intentionally looked for ways to make the visitor experience more inclusive for all. The Explore team assessed existing barriers, researched best practices around accessibility, and sought out opportunities to host new audiences, including the National Federation for the Blind.
To help our region put its best foot forward for new and returning visitors alike, the Explore team also continued to invest in the Certified Tourism Ambassador (CTA) program, which teaches frontline employees and volunteers how to turn every visitor encounter into a positive experience. This included implementing a blue star designation for the CTA program, awarded to any organization in Genesee County with 50% or more certified staff. The designation, noted in the region’s visitor guide and on the Explore Flint & Genesee website with a simple blue star, is acknowledged by the national CTA program and sets a new best practice for other destinations.